If you are in immediate physical danger, call 111.
If you want to talk to someone about some of the sensitive issues raised in the survey or the community report, below is a list of some of the services that are available for support, information, and help.
If you are worried about your risk of suicide, call your local mental health crisis assessment team or go to the emergency department (ED) at your nearest hospital.
0800 TAUTOKO (0800 828 865)
A free, nationwide service available 24 hours a day, 7 days a week. If you think you, or someone you know, may be thinking about suicide, call the Suicide Crisis Helpline for support.
0800 OUTLINE (0800 688 5463)
An all-ages rainbow mental health organisation providing support to the rainbow community, their friends, whānau, and those questioning. OutLine provides a nationwide, free, and confidential support line and online chat service at outline.org.nz/chat between 6pm-9pm every evening. They also provide specialist rainbow counselling and an Auckland based trans and non-binary peer support service.
0800 LIFELINE (0800 543 354) or free text HELP (4357)
For free, confidential support – 24 hours a day, 7 days a week. Whatever the issue, we’re here to listen.
Need to talk? Free call or text 1737 any time for support from a trained counsellor.
0800 787 797 or free text 8681
A free and confidential service available 24 hours a day, 7 days a week. Trained counsellors provide friendly, non-judgmental, professional help and advice. If you are concerned about your own drinking or drug taking we can assist with information, insight and support. If you are a family/whanau member, friend or professional concerned about someone else, we can help you develop strategies for yourself and the other person.
0800 044 334, text 4334
Phone, text or online chat to someone for confidential advice for sexual harm issues.
0800 456 450
The ‘It’s not OK’ campaign runs a free 0800 Family Violence Information Line that provides self-help information and connects people to services. It is available seven days a week, from 9am – 11pm.
0800 111 757, text 5626
The Lowdown is a website to help young New Zealanders recognise and understand depression or anxiety. Through encouraging early recognition and help for depression or anxiety we intend to reduce the impact depression or anxiety has on the lives of young New Zealanders, now and throughout their adult lives. A 24/7 helpline (text, email and webchat) “Whatever’s going on you’ll find ideas and people who can help you get unstuck”.
0800 611 116
General health advice and information from a registered nurse.
Other Support Services
04 385 0611 or firstname.lastname@example.org
A nationwide organisation, which is run by and for transgender people, including non-binary, intersex, and takatāpui gender diverse people. It offers information, advocacy, and wrap around support for transgender people of all ages, ethnicities, and backgrounds. It runs The Gender Centre in Wellington, and provides online support to people across Aotearoa including through its Facebook group Transgender & Intersex NZ.
A national youth-led organisation dedicated to supporting queer, gender diverse and intersex young people, as well as their whānau and wider communities. RainbowYOUTH runs drop-in centres in Auckland, Tauranga and New Plymouth, operates peer support groups in Auckland, Northland, Bay of Plenty, Taranaki and online, provides one-on-one support to young people around gender and sexuality, and publishes a range of information resources and websites.
InsideOUT is a national organisation which works with youth, whānau, schools and communities to make Aotearoa a safer place for all rainbow young people to live and be in. InsideOUT’s work includes support and resources for schools, connecting rainbow young people through national and regional events, and providing training for workplaces.
A MVPFAFF+ / Pacific LGBTQI+, Rainbow & Queer focused not for profit organisation that provides Whānau Ora navigational services and support to Pacific peoples in the Auckland region.
0800 802 437
We provide HIV and STI testing, counselling, group support and other services at local centres as well as remotely for people anywhere in New Zealand. (Formerly the New Zealand AIDS Foundation).
Equipping Pasifika Youth with the knowledge and resources they need for better-informed, well-being and sexual health decisions.
A takatāpui community group based in Wellington that welcomes people of diverse sexualities and gender identity.
We are a Māori organisation providing Māori sexual and reproductive health promotion, research, and policy and advisory services.
If you are intersex and want more information and community connection, contact Intersex Aotearoa: email@example.com or on Facebook. https://www.facebook.com/intersexaotearoa
Intersex Aotearoa is the key intersex organisation in Aotearoa. They provide intersex-led advocacy and support and welcome all people with intersex variations in Aotearoa, their whānau and friends.
Resource booklet about increasing access and inclusion for intersex, gender diverse and queer young people who also have other minority identities.
A resource hub for takatāpui and their whānau.
A website and free gender and sexuality resources for high schools, medical centres, hospitals, libraries, marae and community centres in more rural or isolated areas of Aotearoa.
The Professional Association for Transgender Health Aotearoa was established in May 2019 as an interdisciplinary professional organisation working to promote the health, wellbeing and rights of transgender people.
The Ministry of Health’s general information about health services for trans people in New Zealand.
Hauora Tāhine – Pathways to Transgender Healthcare Services is the collective name for a number of secondary services that provide gender affirming healthcare for transgender, non-binary and gender diverse people. Hauora Tāhine covers the northern region (Auckland, Waitematā, Counties Manukau and Northland) District Health Boards.
Rainbow Path is an advocacy and peer support group for the rights of rainbow refugees and asylum seekers living in Aotearoa. It provides peer support, and links people with lawyers, rainbow and refugee organisations and other services. The group also advocates for rainbow refugee and asylum seeker human rights, and educates allies and health professionals about these issues.
0800 HIV LINE (0800 448 5463)
A peer support organisation, founded by and run for, all people living with HIV in New Zealand. We offer support services for people living with HIV, helping to break down isolation and building a sense of community, while advocating on behalf of people living with HIV at a national level.
An online group for Rainbow identified disabled people to network, share information and ideas.
Online peer support for transgender people, with a kaupapa Māori approach.
A portal for parents and guardians of transgender or gender diverse children in Aotearoa New Zealand to find and join a secret Facebook discussion support group.